Terms of service

Draft pending review. The TODO fields are for the owner to complete before publishing, and the whole text should be reviewed by someone with legal judgement before any paying customer is taken on.

1. Owner

TODO: name or company name, tax ID TODO, registered at TODO, owns the Tandivia service. Contact: hola@tandivia.com.

2. Purpose

Tandivia is a tool for planning and tracking strength training. It lets you build microcycles, log completed sets and review the history and the estimates derived from that log.

Tandivia does not provide medical advice. Everything in the application, including strength estimates and volume references, is training information and does not replace the judgement of a healthcare professional. Training carries a risk of injury; users do so at their own risk and decide for themselves whether they are fit to train.

3. Accounts

During the pilot there is no public sign-up: accounts are created by the owner at the request of a coach or an organization. Each user is responsible for keeping their password confidential and for the activity carried out from their account.

Where an athlete belongs to an organization, their coach and the leaders of that organization can see their programming and training history; this is how the service is meant to work.

4. Acceptable use

The following are not allowed:

• attempting to access accounts, data or organizations that are not yours;
• load testing, scanning or intrusion attempts without express written authorisation;
• reselling access to third parties or impersonating another person;
• uploading unlawful content or content that infringes third-party rights.

5. Availability

During the pilot the service is provided with no availability commitment: there may be outages for maintenance, deployments or incidents. Backups are taken daily, but no data recovery guarantee is offered beyond reasonable effort.

6. Prices and payment

The pilot is free of charge. The prices published on the pricing page are informative and do not constitute a contractual offer until sign-up opens. Notice will be given before any billing starts, along with specific contracting terms. TODO: replace this section with the real contracting terms, including the consumer right of withdrawal, when billing opens.

7. User data

Content entered by a user (programmes, training logs) remains theirs. The owner processes it solely to provide the service, as set out in the privacy policy.

8. Leaving

Any pilot participant may delete their account from the application settings. If they cannot access it, they may request closure by writing to the contact address. The owner may suspend an account that breaches section 4.

9. Liability

To the extent permitted by law, the owner’s liability is limited to direct damages and, where applicable, to the amount actually paid for the service in the previous twelve months. None of the above limits the rights granted to consumers by consumer protection law.

10. Governing law

These terms are governed by Spanish law. TODO: confirm the applicable jurisdiction with an adviser; for consumers, the law imposes the consumer's place of residence.